Workflow Integration and Execution
Workflow Integration and Execution - Integrates with backend systems and APIs to match workflows, gather information, and perform multi-step processes (e.g., 40-step refunds) while adhering to business SOPs for accurate, compliant support.
Product Engagement
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Company
Lorikeet – Lorikeet
Lorikeet is a platform providing AI-powered universal customer concierges for complex and regulated businesses, resolving high-stakes support challenges across chat, email, voice, and SMS by executing workflows, integrating with systems like Zendesk and Stripe, and following SOPs to deliver precise resolutions beyond simple chatbots.
Product Information
October 12, 2025
AI Agents