AI-Powered Multi-Channel Resolution
AI-Powered Multi-Channel Resolution - Handles customer interactions in chat, email, voice, SMS, and SDK to execute tasks like rescheduling appointments, processing refunds, managing subscriptions, and handling NFT transactions or medication shipping with end-to-end resolution.
Product Engagement
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Company
Lorikeet – Lorikeet
Lorikeet is a platform providing AI-powered universal customer concierges for complex and regulated businesses, resolving high-stakes support challenges across chat, email, voice, and SMS by executing workflows, integrating with systems like Zendesk and Stripe, and following SOPs to deliver precise resolutions beyond simple chatbots.
Product Information
October 12, 2025
AI Agents