Access Management & Governance
A built-in system that handles access requests for any application or resource. It automates provisioning via SSO (Okta, etc.) and direct APIs, enforces custom security policies, manages multi-step approvals, and automatically schedules deprovisioning based on defined policies.
Product Engagement
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Company
Serval – Serval
Serval is an AI-native IT Service Management (ITSM) platform that aims to replace traditional help desk systems by deploying autonomous AI agents to resolve internal employee requests. Its mission is to "automate the automation," enabling IT teams to build and execute complex workflows in natural language for tasks like employee onboarding/offboarding, access management, and help desk ticket resolution.
Product Information
October 12, 2025
IT Process Automation